About
Across 29 years, we have worked with the top Long Term Care Providers in North America. We have worked in almost every Canadian Province and most of the States in United States. We have designed and implemented Performance and Quality Improvement programs with several hundred department head supervisors and over a hundred Executive Directors and Administrators.
This means that we have watched a lot of rooms being cleaned, a lot of meals being prepared and served and a lot of Residents taken care of. We have designed and implement changes a lot of times. This experience has given us the opportunity to witness and understand which are the best methods, the best ratios, the best services that a Senior Home can provide. We are quite familiar with not only the services provided but how long each service takes and how much it costs.
We have also developed the best ways to plan and schedule work and labour staffing to provide the best resident services.
Just some of the companies we have worked for include:
- ATRIA
- ALTERRA
- ASSISTED LIVING CONCEPTS
- CENTRAL PARK LODGES (CANADA AND US)
- CHARTWELL
- CLEVELAND HEALTHCARE
- EXTENDICARE (US)
- LIFESTYLES
- HCR
Across 29 years, we have developed and refined our scientific approach to designing the best operating systems and our compassionate, honest and direct people skills approach to colaboratively implementing change. The changes we implemented were very profound and affected many people and in each case we were able to deliver on our promises to senior executives and at the same time improve the work for the employees and the services for residents. Every single one of our projects resulted in higher profits, better operations, better quality and better management skills.